Emotional Intelligence: How to Develop These 3 Key Skills


Every professional who wishes to scale the corporate ladder to the highest rung needs to have the ability of understanding, managing and expressing his or her emotions, as well as the emotions of others. You have probably come across people who are good listeners and always seem to have the right words, and they know how to express those words in a way that is not offensive. That is a foundation of emotional intelligence (EI).

Emotional intelligence plays a crucial role in the formation, development and maintenance of professional relationships. EI, sometimes called EQ, differs from intelligence quotient (IQ). Self-motivation, empathy and impeccable social skills characterize individuals who have a high EI. Here’s how you can enhance these skills.

1. Social Skills

Individuals who have high EI are generally amiable and can easily fit into any crowd. They can also be team players who not only focus on their success, but also the success of others. Good social skills enhance your EI since they enable you to manage disputes and communicate effectively. To improve your social skills, enhance your verbal communication.

Build your confidence, especially when communicating with others. When socializing with people for the first time, encourage them to talk so that you do not end up making idle chit-chat. You also need to enhance your non-verbal communication by being mindful of your body language. When socializing, express your opinions in an honest but not overbearing or judgmental manner.

2. Empathy

This is arguably the most standout trait among individuals who have developed EI. Empathy basically implies the ability to understand and identify with other people’s situations, feelings and viewpoints. Empathy enables you to recognize other people’s feelings. Empathetic individuals can be good listeners and can easily manage relationships and relate to others. They also avoid making quick judgments or stereotyping.

To enhance your empathy skills, learn to walk in other people’s shoes. This will help you understand how they perceive different experiences. Identify your biases and put them aside whenever you are socializing with others. This way, it will be easy to perceive things from people’s point of view. In addition, learn to be curious about new people by attempting to start conversations, and try listening to them without getting vulnerable.

3. Motivation

To enhance your EI, you need to be highly motivated. High emotional intelligence is characterized by the willingness to overlook immediate gratification in favor of long-term success. People with high EI tend to be highly productive and often look forward to challenges as a stepping stone to the attainment of their goals. They also know how to motivate themselves and others.

To enhance your motivation skills, learn to push yourself hard to realize your goals. Visualize your future success from past attainments, but do not dwell in the past. Developing the three skills helps you understand how emotions shape your thoughts and the thoughts of others. This enables you manage yourself and others more effectively.

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