One of the many buzzwords you hear thrown about in discussions of what makes a good leader is “emotional quotient”, though you may be more familiar with the related phrase “emotional intelligence”. Your emotional quotient, which may be loosely thought of as your ability to empathize and connect with those around you, is an important factor that contributes to your performance as a leader.
Emotional Quotient Defined
The emotional quotient is simple an attempt to quantify the degree of emotional intelligence someone is expressing, and it can be thought of as your emotional intelligence score. Leadership assessments, whether explicitly or implicitly, aim to gauge emotional intelligence as part of the overall assessment of a leader's strengths and areas for improvement, because emotional intelligence is so essential to being a great leader.
Can I Improve My Emotional Quotient?
Yes! Though some people have a greater innate instinct for emotional intelligence than others, your emotional quotient is something that can be worked on and improved. Whenever people do things in an effort to better relate to others, they are working on their emotional quotient even if they do not explicitly realize it at the time. Key attributes that help improve your emotional quotient are patience, increased self-reflection on how you relate to and motivate the people around you, and listening to people who want to be heard.
What Are The Benefits?
The benefits of improving of your emotional quotient can be enormous in all aspects of your life, including your effectiveness as a leader. Leadership ability is a quality that necessarily involves emotional intelligence because leadership by definition involves engaging, inspiring, and motivating other people. Though some people think of leadership as merely bossing others around, this punitive picture of leadership is not what is found in practice. When it comes to one's own employees, leadership is more about being in touch with their needs and aspirations, and aligning them to your objectives. All successful companies are characterized by the huge pride felt by long-term employees. It is very hard to foster this pride if a leader is seen as uncaring and distant.
There is no need to be intimidated or put off by the phrase emotional quotient, as it simply reflects the qualities of relating to other people that have always been a part of exemplary leadership. You can start improving your emotional quotient straight away through analysis and self-reflection, and improve it more methodically with the aid of a comprehensive leadership assessment.