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Case Studies

There are unknown and indirect costs associated with expatriate failure in terms of the disruptions and missed opportunities in developing markets and revenues abroad. The importance of developing expatriate managers for their overseas assignment through the utilization of cross-cultural training seems apparent.

There is no question that comprehensive cultural training can have many benefits for MNCs. For starters, it can help orient and develop expatriates to better communicate, understand, and work effectively with people from different cultural, religious, and ethnic backgrounds.

Besides these obvious benefits that mainly result from simple cultural awareness and sensitivity gained from the training received, the more important and sustainable interpersonal skills and management skills in other cultures are not found in most training programs for expatriates.

The time has come in IHRM to give more attention not only to the design and content of expatriate...